What Makes Microsoft Support So Ineffective? — Redmondmag.com

What Makes Microsoft Support So Ineffective? — Redmondmag.com

Joey D’Antoni discusses the challenges with Microsoft support, particularly in relation to Azure services. While Azure has grown into a successful platform, the support for it has not kept up with the rapid expansion. Issues with outsourced support engineers, lack of communication, and passing tickets around are common complaints from customers. The sheer size and … Read more