McDonald’s recently announced the end of its trial run with IBM for AI-powered drive-thru technology. The fast food giant had been testing out this new system which used artificial intelligence to improve the speed and accuracy of their drive-thru ordering process. The partnership between McDonald’s and IBM aimed to revolutionize the drive-thru experience by harnessing … Read more
McDonald’s is ending its partnership with IBM for AI drive-thrus, with the feature set to be discontinued before July 26. The decision was communicated to franchisees in an internal email, providing limited explanation for the move. McDonald’s cited the opportunity to explore voice ordering solutions more broadly as a reason for ending the current global … Read more
McDonald’s recently concluded a trial involving AI-powered drive-thrus in collaboration with IBM. The fast-food giant had been testing the technology in select locations to enhance customer experience and streamline operations. The AI technology, developed by IBM, was aimed at improving order accuracy, speeding up service, and personalizing customer interactions. Throughout the trial, McDonald’s tested various … Read more
reported that McDonald’s has ended its trial of AI-powered drive-thrus in collaboration with IBM. The fast-food chain tested the technology at several locations, hoping to improve customer service and speed up order-taking processes. However, after a successful trial period, McDonald’s ultimately decided not to continue with the AI-powered drive-thrus. McDonald’s implemented the AI technology to … Read more