drivethrough

McDonald’s Halts A.I. Drive-Through Tests After Issues with 260 McNuggets

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McDonald’s Halts A.I. Drive-Through Tests After Issues with 260 McNuggets

In a surprising move, McDonald’s has decided to end its partnership with IBM to develop an AI-powered drive-thru order taker after numerous comical mishaps in taking customer orders. The company confirmed the termination of its AI drive-thru services and emphasized that a “voice ordering solution” will still be a part of its future plans. Some … Read more

McDonald’s Discontinues Two-Year Drive-Through AI Experiment Following Issues

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After two years of testing artificial intelligence technology in select McDonald’s locations, the fast food giant has announced that they will be ending the experiment. The AI, which was used to manage the “market clock” feature in certain stores, experienced multiple setbacks that ultimately led to the decision to discontinue its use. The market clock … Read more