Amazon Connect now offers audio optimization for Citrix cloud desktops

Amazon Connect now offers audio optimization for Citrix cloud desktops

Amazon Connect has recently made it simpler to provide top-notch voice experiences in Citrix Virtual Desktop Infrastructure (VDI) settings. By incorporating audio optimization features, Amazon Connect is able to enhance audio quality by minimizing network hops and directing media from agents’ local desktop to Connect. This not only streamlines the agent process but also improves … Read more

Google enters the market of virtual desktops by purchasing app-streaming platform Cameyo

Google enters the market of virtual desktops by purchasing app-streaming platform Cameyo

Google is shaking up the virtual desktop infrastructure (VDI) market by acquiring Cameyo, a company that streams applications to browsers, particularly Chromebooks. This move puts Google in direct competition with industry giants like Citrix and VMware. Cameyo’s technology allows users to access legacy applications without installing them on their device, a feature traditionally provided by … Read more

Microsoft brings cloudy desktops on-prem to AzureStack HCI

Microsoft brings cloudy desktops on-prem to AzureStack HCI

Microsoft has announced that its Azure Virtual Desktop offering is available on-prem. The descent from the clouds for Redmond’s desktop virtualization (VDI) service is made possible by the formal release of version 23H2 of Azure Stack HCI, Microsoft’s hyperconverged offering that brings a subset of Azure to your bit barn – usually running on clusters … Read more