Amazon is continuing to grow its revenue with the help of its cloud computing arm, Amazon Web Services (AWS). The company’s shares have increased by 20.4% this year, outpacing the S&P 500 index. One of the recent partnerships that highlight the importance of AWS is with a generative AI company called NinjaTech AI. This company … Read more
Since Broadcom’s acquisition of VMware, the company has been facing backlash from customers due to significant licensing cost increases. Many customers, including the European cloud organization CISPE, have criticized Broadcom’s tactics, calling them brutal and potentially damaging to the cloud infrastructure sector in Europe. One customer, Computershare, spoke about their experience at a conference, revealing … Read more
Global share registry operator Computershare has decided to part ways with VMware due to Broadcom’s latest licensing regime and price hikes. During the Nutanix Next conference, Computershare’s CTO Kevin O’Connor mentioned that the company was using two hypervisors, including VMware, and was quoted a significantly increased price for the non-Nutanix hypervisor. This prompted Computershare to … Read more
Tata Communications and Cisco have joined hands to introduce Webex Calling with cloud Public Switched Telephone Network (PSTN) for enterprises. This service, which caters to over 14 million users globally, combines Cisco’s Webex Calling with Tata Communications Global Rapide platform’s cloud voice services. The aim is to provide businesses with a reliable and secure communication … Read more
Korean Air, a corporate partner of the FTE Digital, innovation, and startup center, has collaborated with Amazon Web Services (AWS) to develop an AI Contact Center (AICC) platform. This platform incorporates advanced artificial intelligence (AI) technologies to enhance customer experience. AI is a central theme of the FTE Hub in 2024, alongside robotics and the … Read more
Broadcom Inc. has announced its Accelerate program, which aims to enhance service levels for a wider range of Broadcom software solutions through single-vendor distribution agreements. Partners in the Accelerate program will provide technical support, personalized assistance, training programs, and value-added services to help customers maximize the value of their Broadcom software investment. The program now … Read more
Broadcom Inc. has launched the Accelerate program, aimed at enhancing service levels for a wider range of customers across multiple regions through single-vendor distribution agreements. The program will enlist partners to act as an extension of the Broadcom team, offering technical support, personalized assistance, training, and value-added services in order to improve the customer experience. … Read more
IBM and Adobe are working together to leverage Generative AI to help companies create personalized experiences for their customers. This partnership combines technology and consulting services to drive innovation through hybrid cloud infrastructure, data, applications, and a multi-model generative AI approach. The goal is to inspire joint customers to create exceptional, personalized experiences at scale … Read more
Broadcom announced that it will be expanding its program to include more of its software portfolio, such as enterprise software, mainframe software, identity management software, and CA Technologies’ Symantec portfolio. The program, named the Accelerate Program, aims to provide more comprehensive solutions to its customers. This expansion will allow customers to access a wider range … Read more
Korean Air, one of South Korea’s prominent airlines, announced a collaboration with Amazon Web Services (AWS) to develop an AI-based platform aimed at enhancing customer convenience. This new platform, known as the AI Contact Center (AICC), will utilize artificial intelligence to power voice robots and chatbots to effectively respond to customer inquiries. The goal is … Read more