Customer - VMVirtualMachine.com

HPE-Juniper’s AI narrative strikes a chord, yet lingering customer worries remain

July 3, 2024 by vm_admin

Hewlett Packard Enterprise (HPE) has proposed a $14 billion acquisition of Juniper Networks, which has sparked concerns among Juniper’s customers due to potential product consolidation, channel conflicts, and change in competitive dynamics in the networking industry. Customers worry about changes to product roadmaps and sales teams following the acquisition, which may not be finalized until … Read more

Customer Benefits of €2.13 bn Deal for Software AG’s iPaaS Business Unveiled by IBM

July 3, 2024 by vm_admin

IBM has announced the approval of its acquisition of StreamSets and webMethods from Software AG, valued at €2.13 billion. This strategic move is aimed at bolstering IBM’s data and artificial intelligence platform with advanced data ingestion and integration capabilities. Software AG, on the other hand, is shifting its focus towards subscription and SaaS business, reporting … Read more

Winners of the VMware Customer Achievement Awards 2023: EMEA Region

July 1, 2024 by vm_admin

VMware recently awarded the winners of the 2023 VMware Customer Achievement Award for the Europe, Middle East, and Africa (EMEA) region at VMware Explore 2023 in Barcelona. The event celebrated six heroes and innovators from EMEA who have been accelerating innovation and transforming their businesses in a multi-cloud world. Orange France, part of the Orange … Read more

Major Giants IBM, Olark, and SnapEngage Drive Promising Growth in the AI for Customer Service Market – EIN News

July 1, 2024 by vm_admin

The customer service AI market is experiencing promising growth with the participation of industry giants such as IBM, Olark, and SnapEngage. As reported by EIN News, these companies are making significant contributions to the development and expansion of AI-powered customer service solutions. IBM, a renowned technology company, is leveraging its expertise in artificial intelligence to … Read more

Amazon Web Services aims to reduce costs for customers switching IT providers by promoting customer choice

July 1, 2024 by vm_admin

Cloud computing has revolutionized the process of switching IT providers, making it easier and more cost-effective than ever before. In the past, companies faced significant challenges when transitioning to new providers due to the need for investments in hardware and software customization. However, with cloud services like those offered by AWS, customers have the flexibility … Read more

Continuing the Forward-Looking Customer Journey with Hock Tan, President and CEO of Broadcom

June 29, 2024 by vm_admin

In a recent statement, Hock Tan, the President and CEO of Broadcom Inc., emphasized the importance of forward-thinking strategies in today’s customer journey. Tan highlighted the need for companies to adapt to changing consumer preferences and behaviors in order to stay competitive in the market. Tan discussed the evolving landscape of customer expectations and the … Read more

House730 enhances customer satisfaction by leveraging Azure OpenAI Service – FutureCIO

June 26, 2024 by vm_admin

House730 has integrated GPT-3.5-Turbo-16K from Microsoft Azure OpenAI service to enhance its customer service capabilities and streamline property listings in Hong Kong. This move marks the first time a search engine has utilized this technology in the Hong Kong real estate market. Mike Wong, the CTO of House730, expressed the company’s commitment to innovation in … Read more

Oracle Multicloud Deal: 10 Customer Benefits According to Google Cloud Database Chief Andi Gutmans

June 25, 2024 by vm_admin

In a recent video conversation, Google Cloud’s vice president and general manager of databases, Andi Gutmans, highlighted 10 key benefits that customers can expect from the new multi-cloud partnership between Google Cloud and Oracle. The partnership aims to provide customers with more options, access, and choice in the multi-cloud environment, giving Google Cloud customers access … Read more

Create a system for extracting insights from customer feedback using Amazon Bedrock and Amazon QuickSight | Amazon Web Services

June 25, 2024 by vm_admin

Extracting valuable insights from customer feedback is a challenging process due to the manual analysis of large volumes of unstructured data. This leads to inconsistencies, subjectivity, and scalability issues. Large language models (LLMs) have revolutionized natural language processing by offering flexibility and improved accuracy. Amazon Bedrock facilitates the integration of LLMs into enterprise applications, providing … Read more