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Introduction The utilities sector provides essential services to our homes, businesses, and communities. As the world becomes increasingly digitized, electrified,…
New AI-powered capabilities increase service efficiency, reduce time-to-resolution, and improve the customer experience AUSTIN, Texas, Oct. 9, 2024 /PRNewswire/ —…
At Oracle CloudWorld 2024, Oracle announced that PwC has won the 2024 Oracle Regional North America Applications Partner Award for…
New AI-powered capabilities increase service efficiency, reduce time-to-resolution, and improve the customer experience AUSTIN, Texas, Oct. 9, 2024 /PRNewswire/ —…
Oracle introduces new AI-driven workflows to automate customer service lifecycle CloudTech News Article Source https://www.cloudcomputing-news.net/news/oracle-introduces-new-ai-driven-workflows-to-automate-customer-service-lifecycle/
Oracle has committed to helping its customers automate ALL of their customer service operations. Jeff Wartgow, VP of Oracle CX, made…
Delivering top-notch internal customer support is crucial for nonprofit organizations. Efficiently addressing internal customer support tickets can profoundly impact an…
Oracle Introduces New AI-Driven Workflows to Help Organizations Automate the Complete Customer Service Lifecycle WebWire Article Source https://www.webwire.com/ViewPressRel.asp?aId\u003d328083
AT&T has accused VMware of proposing a staggering 1,050% price increase under its new Broadcom ownership, leading to a legal…
Cantata, a leading provider of technology for professional services, announced a significant reduction in invoice generation time for Waeg, a…
