Beyond the spreadsheet: Why AI forecasting for contact centers is a must-have, not a nice-to-have
By Richard Lundgren Publication Date: 2025-11-23 01:48:00 For decades, contact centers have relied on spreadsheets, historical data, and manual effort…
Tag: Contact
Microsoft Teams as a Contact Center: Myth or Reality?
By Rebekah Carter Publication Date: 2025-11-22 14:00:00 Microsoft Teams is everywhere. More than 320 million people sign in every month…
How cloud-based technology is helping contact centers cut carbon emissions
By @TechRadar Publication Date: 2025-11-20 14:59:00 As environmental regulations tighten across EMEA and sustainability becomes a board-level priority, enterprises face…
Google likely to bring an iPhone-like Contact poster feature to Android- Report
By Aishwarya Panda Publication Date: 2025-11-16 04:30:00 Published on: Nov 16, 2025 10:00 am IST Google is reportedly working on…
Imposter used AI to pose as Marco Rubio and contact foreign ministers
The US State Department said it is investigating an imposter who used artificial intelligence to impersonate Secretary of State Marco…
Marco Rubio impostor reportedly using AI to contact multiple senior officials – US politics live
Marco Rubio impostor using AI to contact multiple senior officials – report An unknown fraudster has used artificial intelligence to…
BigBear.ai Holdings, Inc. (BBAI) Class Action Lawsuit Nears Lead Plaintiff Deadline – Contact Robbins LLP Before June 10, 2025
SAN DIEGO, June 03, 2025 (GLOBE NEWSWIRE) — Robbins LLP reminds stockholders that a class action was filed on behalf of…
Two Ivy League Institutions Select 3CLogic Voice AI and Contact Center Solution for ServiceNow to Transform IT Help Desks
Voice AI and cloud contact center solution enables smarter service delivery, automation, real-time insights, and unified ServiceNow experience for academic…
BBAI SHAREHOLDER NOTICE: Suffer Losses on BigBear.ai Holdings, Inc.? Investors are Alerted to Contact BFA Law by June 10 Class Action Deadline
NEW YORK, May 19, 2025 (GLOBE NEWSWIRE) — Leading securities law firm Bleichmar Fonti & Auld LLP announces that a…
BBAI LEGAL NOTICE: BigBear.ai Holdings, Inc. Shareholders are Notified of Imminent June 10 Class Action Deadline – Contact BFA Law (NYSE:BBAI)
NEW YORK, May 13, 2025 (GLOBE NEWSWIRE) — Leading securities law firm Bleichmar Fonti & Auld LLP announces that a…