McDonald’s recently decided to terminate its trial of an artificial intelligence (AI) system at its drive-thru windows in collaboration with IBM. This decision marks the end of an experiment aimed at improving efficiency and customer service at the fast-food chain’s drive-thru locations. The AI system, which was developed by IBM, was intended to help streamline … Read more
McDonald’s recently announced the end of its trial run with IBM for AI-powered drive-thru technology. The fast food giant had been testing out this new system which used artificial intelligence to improve the speed and accuracy of their drive-thru ordering process. The partnership between McDonald’s and IBM aimed to revolutionize the drive-thru experience by harnessing … Read more
McDonald’s has decided to end its AI drive-thru ordering partnership with IBM after facing customer complaints about misunderstanding orders. The fast-food giant tested IBM’s chatbot feature in its drive-thru for automated order taking, which ultimately led to dissatisfaction among customers. Franchisees were informed that the collaboration will cease after July 26, with McDonald’s senior vice … Read more
A high court judge in Brazil has decided to close an investigation into Google and Telegram for allegedly coordinating against a bill targeting fake news. The bill would require internet companies to monitor and report illegal content, with penalties for non-compliance. Judge Alexandre de Moraes agreed with the deputy attorney general that there was no … Read more
McDonald’s has expressed confidence in the future of drive-thru voice ordering solutions, stating that it will continue evaluations to make an informed decision by the end of the year. This move follows a trend among fast food chains exploring AI technology to enhance speed and reduce costs in their operations. Several chains in the United … Read more
reported that McDonald’s has ended its trial of AI-powered drive-thrus in collaboration with IBM. The fast-food chain tested the technology at several locations, hoping to improve customer service and speed up order-taking processes. However, after a successful trial period, McDonald’s ultimately decided not to continue with the AI-powered drive-thrus. McDonald’s implemented the AI technology to … Read more
McDonald’s is ending its partnership with IBM to create an automated order taker for drive-thrus due to problems with recognizing accents and dialects. The AI system, known as the Automated Order Taker (AOT), was implemented in over 100 US restaurants but will be terminated in July. The goal was to use AI to speed up … Read more