CX Today’s Tom Wright hosts Cisco’s Sudarshan Dharmapuri. In this session we discuss the following: 1) How AI is driving Cisco’s CX strategy2) New features including context summaries and suggested… Article Source https://www.cxtoday.com/contact-centre/context-summaries-and-suggested-replies-a-deep-dive-into-ciscos-ai-powered-cx-features/
Cisco may be an old fox in IT and automation, but the company is betting heavily on new tech like agentic AI for its collaboration platform Webex. With the latest tools, Cisco promises to make work easier for customer… Article Source https://www.techzine.eu/news/applications/125585/ai-agents-are-coming-to-ciscos-webex/
… Article Source https://www.24-7pressrelease.com/press-release/515512/hyro-transforms-patient-care-with-ai-powered-assistants-and-ciscos-webex-contact-center
:max_bytes(150000):strip_icc()/cisco-ai-assistant-e3fd53037abe4f078872bb89fdfbbc02.jpg?w=1500&resize=1500,857&ssl=1 "Why Cisco’s AI-Powered Tools Are a Game-Changer for Businesses")
Cisco’s new AI-powered solutions are perfect for businesses that want to improve customer support, simplify their work, and create better work-from-anywhere environments. Cisco just launched a bunch of new AI-powered tools that will change how… Article Source https://www.lifewire.com/cisco-ai-updates-8732675
Webex AI Agent, available in early 2025, will bring together conversational intelligence with generative AI to help improve self-service. Dhingra pointed out that, while customers want self-service, 55% avoid it because they find it “rigid… Article Source https://www.computerworld.com/article/3578806/ciscos-new-ai-agents-and-assistants-aim-to-ease-customer-service-headaches.html
Cisco Systems Inc. said today it’s bringing agentic artificial intelligence capabilities to its contact center and video conferencing platforms, helping customer service agents and employees boost their productivity through… Article Source https://siliconangle.com/2024/10/23/ciscos-webex-contact-center-platform-gets-agentic-ai-powered-chatbots/
AI and Digital Resilience: Cisco’s Three-Pillar Approach at GITEX 2024 Edge Middle East Article Source https://www.edgemiddleeast.com/video/ai-and-digital-resilience-ciscos-three-pillar-approach-at-gitex-2024
AI-powered cybersecurity: Cisco’s approach to evolving threats and privacy challenges Tahawul Tech Article Source https://www.tahawultech.com/features/ai-powered-cybersecurity-ciscos-approach-to-evolving-threats-and-privacy-challenges/
In today’s Jacksonville Jaguars Insider Podcast, we discuss Andre Cisco’s post-game comments and our take on ESPN’s recent mock draft choice for the Jaguars. To listen to today’s episode, view above. Jaguars quarterback Trevor Lawrence spoke on… Article Source https://www.si.com/nfl/jaguars/news/jaguars-insider-podcast-andre-cisco-s-comments-mock-draft-reaction-01jabxffzh7f
CISCO, Texas — The City of Cisco discovered almost $800,000 in unpaid debts after their City Manager resigned. A City Council meeting was held Tuesday where it was decided to conduct a formal investigation into the matter. “The City Council… Article Source https://www.ktxs.com/newsletter-daily/city-council-initiates-investigation-into-ciscos-financial-mismanagement