Cisco Teams Up with Epic to Unify CCaaS and CRM Software
For Immediate Release 2025-03-03 18:46:00 Cisco has announced a new integration between its Webex Contact Center and Epic Cheers at…
Tag: #CCaaS
Another New CCaaS Entrant! Oracle-Backed Ishan Technologies Enters the Space
IT service provider Ishan Technologies has become the latest entrant in the crowded CCaaS market. Its solution, named CXConnect, is…
Cisco Enjoys a 75 Percent Surge In CCaaS Seats, Shares Plans for the Webex Contact Center
Cisco has revealed that Webex Contact Center seats surged by 75 percent in FY24. That growth spans industries but is…
ConnectGen and AWS Partners Collaborate to Launch Contact Center Builder for Streamlined CCaaS Deployments
KPI of Success, Inc. has teamed up with Amazon Web Services Partner ConnectGen to introduce Contact Center Builder, a solution…
ConnectGen and AWS Partners Collaborate to Develop Contact Center Builder for Streamlined CCaaS Deployments
SuccessKPI, a leading provider of cloud contact center solutions, has partnered with Amazon Web Services Partner ConnectGen to launch Contact…
Showcasing Hardware Solutions for AI Factories; Explore CCaaS and Mobile Device Management
This week in communication and collaboration technology news, Hewlett Packard Enterprise and Nvidia announced the ‘NVIDIA AI Computing by HPE’…