Cisco Debuts AI Agents to Supplement Human Customer Service Reps | PYMNTS.com
Cisco is betting that artificial intelligence (AI) can handle most customer service calls within a few years, as the tech…
Tag: Agents
AI agents are coming to Cisco’s Webex
Cisco may be an old fox in IT and automation, but the company is betting heavily on new tech like…
Cisco’s new AI agents and assistants aim to ease customer service headaches
Webex AI Agent, available in early 2025, will bring together conversational intelligence with generative AI to help improve self-service. Dhingra…
Honeywell and Google Cloud to accelerate AI agents for industrial sector
https://www.tipranks.com/news/the-fly/honeywell-and-google-cloud-to-accelerate-ai-agents-for-industrial-sector Honeywell (HON) and Google (GOOG) Cloud announced a collaboration connecting AI agents with assets, people and processes to… Article…
Amazon-backed Anthropic debuts AI agents that can do complex tasks, racing against OpenAI, Microsoft and Google
Dario Amodei, co-founder and CEO of artificial intelligence startup Anthropic. Chesnot | Getty Images Anthropic, the Amazon-backed AI startup founded by…
NVIDIA Works With Deloitte to Deploy Digital AI Agents for Healthcare
Ahead of a visit to the hospital for a surgical procedure, patients often have plenty of questions about what to…
CloudWorld 24 – Oracle puts AI agents at the center of the generative AI push – but what do customers think?
(Steve Miranda at CloudWorld 2024) Best laid plans: before fall events kicked in, I was plotting a monster piece warning…
IBM Researchers Introduce ST-WebAgentBench: A New AI Benchmark for Evaluating Safety and Trustworthiness in Web Agents – MarkTechPost
IBM Researchers Introduce ST-WebAgentBench: A New AI Benchmark for Evaluating Safety and Trustworthiness in Web Agents MarkTechPost Article Source https://www.marktechpost.com/2024/10/17/ibm-researchers-introduce-st-webagentbench-a-new-ai-benchmark-for-evaluating-safety-and-trustworthiness-in-web-agents/
Amazon Bedrock Agents now provides Conversational Builder – AWS
Today, AWS announces the general availability of Conversational Builder for Amazon Bedrock Agents which provides a chat interface for you…
Elevating customer experience with generative AI and Telecom APIs using Agents for Amazon Bedrock | Amazon Web Services
As customers increasingly demand personalized and efficient experiences, companies are using the power of artificial intelligence (AI) to enhance their…