McDonald’s discontinues AI drive-thru testing with IBM due to communication challenges with accents.

McDonald’s has decided to end its global partnership with IBM for testing AI-powered drive-thru technology. The fast-food giant had been experimenting with automated order takers at select locations since 2021. While this specific partnership is coming to an end, McDonald’s is not ruling out the possibility of exploring other AI-powered drive-thru solutions in the future, … Read more

McDonald’s Halts Drive-Thru AI Testing with IBM Due to Difficulty Understanding Accents

McDonald’s is ending its partnership with IBM in testing AI-powered drive-thru technology, which has been in select locations since 2021. Despite this, McDonald’s is not ruling out the possibility of implementing other AI solutions in the future, such as voice ordering. Customers may still encounter chatbots or other forms of automation while placing their orders … Read more

Javed Khan from Cisco Discusses the Challenges of Detecting Accents, Especially for Dogs, in Collaborative Conversations

In a recent conversation with Javed Khan, Cisco Collaboration’s senior vice president and general manager, the focus was on the importance of seamless AI integration into workflows to ensure its effectiveness. Cisco’s audio data is crucial for their generative AI work, with the challenge of training AI to differentiate between different types of dogs and … Read more