Survey: AI Tools Help Improve Patient Experience

Survey: AI Tools Help Improve Patient Experience

Nashville-based portfolio company RevSpring announced the results of its AI Patient Engagement Pulse” online survey on Monday, February 17. The YouGov conducted survey sought to understand patient attitudes toward artificial intelligence (AI) in non-clinical healthcare communications.

The main takeaway from the survey was that AI tools have the potential to reduce staff burden—while also improving patient experience, as the healthcare industry suffers from staffing shortages.

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