By @iTnews_au
Publication Date: 2026-06-08 20:34:00
Superloop has announced that its agent chatbots have resolved more than 330,000 customer queries without human intervention, with the total number of their interactions exceeding 500,000.
Superloop announced the milestone at the company’s investor day, estimating that the AI agents named Teddy and Mo had enabled the telecommunications company to avoid around 320,000 service calls.
Nick Pachos, Chief Commercial Officer, provided an update on Superloop’s AI strategy, saying that the agents’ capabilities are on par with human staff.
The two agents were able to diagnose problems, initiate workflows and…