Sojern, a digital marketing platform specialized in travel, has announced the availability of its Guest Experience Solutions on the Oracle Cloud Marketplace. This integration can be deployed on Oracle Cloud Infrastructure (OCI) and connected with OPERA Cloud through Oracle Hospitality Integration Platform (OHIP). The Sojern Guest Experience Solutions enhance hotel marketers’ ability to interact with guests, address inquiries, solve problems, and promote additional services throughout the customer journey.
The Oracle Cloud Marketplace is a repository of enterprise applications from Oracle and its partners, offering unique solutions to extend Oracle Fusion Cloud applications. OCI provides a robust cloud infrastructure platform for building and running various applications in a secure and high-performance environment. With features like multi-cloud, hybrid cloud, and dedicated cloud options, OCI allows customers to efficiently move enterprise workloads to the cloud while meeting stringent regulatory requirements.
Noreen Henry, Chief Revenue Officer at Sojern, emphasized the significance of joining the Oracle Cloud Marketplace for hotel customers. The integration provides real-time guest engagement tools, AI-powered feedback management through Sojern’s Reputation Manager, and advanced text and email marketing capabilities. These features aim to enhance guest experience, operational efficiency, and marketing performance for hospitality clients.
Sojern’s participation in the Oracle Cloud Marketplace demonstrates their commitment to the Oracle community and offers customers easy access to their guest experience solutions. By leveraging OCI’s capabilities, Sojern aims to achieve commercial goals and help customers improve guest engagement and marketing efforts.
Sojern, founded in 2007 and headquartered in San Francisco, California, is a travel marketing platform that enables travel industry players to drive growth and profitability. Their platform combines traveler insights, intelligent audiences, multi-channel activation, and a connected guest experience in one user-friendly suite. With over 10,000 travel marketers relying on their platform annually, Sojern has a global presence with teams in the Americas, Europe, Middle East, Africa, and the Asia Pacific region.
Oracle PartnerNetwork (OPN) is Oracle’s partner program designed to assist partners in transitioning to the cloud and delivering superior business outcomes for customers. The OPN program offers various engagement avenues, such as Cloud Build, Cloud Sell, Cloud Service, Industry Healthcare, and License and Hardware, allowing partners to align with Oracle’s market strategies and expertise areas.
Overall, the integration of Sojern’s Guest Experience Solutions with Oracle Hospitality Integration Platform on the Oracle Cloud Marketplace presents a valuable opportunity for hotel marketers to enhance guest engagement, streamline marketing efforts, and improve operational efficiency within a secure and high-performance cloud environment.
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