By PR Newswire
Publication Date: 2026-02-03 13:37:00
NEW YORK, Feb. 3, 2026 /PRNewswire/ — Socialhub.AI today announced the launch of its next-generation Customer Intelligence Platform (CIP) and a deepened strategic partnership with Microsoft, formalized through a multi-year Microsoft Azure Consumption Commitment (MACC). The announcement was made during NRF 2026, alongside a joint showcase event hosted at Microsoft’s New York office.
As retailers continue to struggle with fragmented CRM, CDP and marketing systems, Socialhub.AI positions its AI-native CIP as a unified intelligence layer that connects data, decisioning and activation in real time. Built entirely on Microsoft Azure, the platform enables enterprises to move beyond disconnected tools and dashboards toward a continuous, closed-loop customer intelligence model that operates across the entire customer lifecycle.
At the event, Socialhub.AI demonstrated how its CIP consolidates customer data from multiple sources—including CRM, POS, e-commerce, web, mobile…