May 28, 2025 | 11 min read
Generative AI will fundamentally reshape work across all industries over the coming years1. This presents myriad opportunities, but it also raises a troubling scenario for companies: a workforce that becomes less mentally agile as the workplace becomes more technologically complex.
Unlike previous innovation cycles, generative AI can augment and replace cognitive work that was previously thought to be untouchable by automation. Although there…
Article Source
https://www.kyndryl.com/us/en/institute/smart-ai
