This week in communication and collaboration technology news, Hewlett Packard Enterprise and Nvidia announced the ‘NVIDIA AI Computing by HPE’ portfolio, providing a path for companies to adopt generative AI applications. Penguin Solutions expanded its OriginAI Solution to include AI factories with scalable GPU clusters. NinjaOne introduced mobile device management capabilities for endpoint security, and Odigo launched the Odigo Extended Contact Center for CCaaS solutions in Europe.
The joint AI portfolio developed by Hewlett Packard Enterprise and Nvidia, ‘NVIDIA AI Computing by HPE,’ offers companies the ability to accelerate the adoption of generative AI applications. This includes AI in the HPE Private Cloud, powered by the OpsRamp AI Copilot, which supports inference, tuning, and RAG AI workloads with enterprise-level data control and security. The joint go-to-market strategy includes integration partners like Deloitte and Infosys.
Penguin Solutions updated its OriginAI Solution to include predefined AI architectures with NVIDIA H100 GPUs for AI factories. These clusters, ranging from hundreds to thousands of GPUs, aim to provide predictable AI performance. Nvidia’s CEO, Jensen Huang, has described AI factories as a new type of data center that produces AI products for businesses, highlighting their importance in driving generative advances in computing.
NinjaOne has added mobile device management capabilities to its IT platform, allowing MSPs and IT teams to manage a variety of endpoints at scale. With features like device locking, app management, and security settings, NinjaOne aims to simplify endpoint management for modern organizations dealing with diverse mobile devices accessing corporate networks.
Odigo launched the Odigo Extended Contact Center (OECC), a comprehensive CCaaS solution in Europe. OECC offers features like agent availability configuration, customer interaction insights, call automation, and integration with tools like Microsoft Teams and RingCentral. This expanded contact center solution is designed to enhance customer service and streamline contact center operations for businesses.
In other news, companies are focusing on improving customer experience with AI and data analytics, while NICE has introduced new AI offerings to drive continuous innovation. Research shows that employees value their in-person work experience, signaling ongoing battles over remote work policies. Enterprise Connect will be hosting an event on AI in October 2024, providing insights on CX, productivity, and IT management in the age of advancing AI technology.
Article Source
https://www.nojitter.com/ai-automation/no-jitter-roll-highlighting-hardware-ai-factories-ccaas-and-mobile-device-management