Resend a Welcome Email or Employee Activation Link
When a user is added to ShareFile, they are provided an activation link (by email or by a link generated and delivered by the creator). If the newly created user does not access that activation link within 30 days, a new activation link must be sent. When resending an activation link, the previous activation link is deactivated.
To resend the Welcome Email containing the activation link:
- People > Resend Welcome Emails (For customers that haven’t been updated to the New ShareFile, this page is located under Manage Users)
- Enter your user’s email address or name to add them to the To field, or select them from the Address Book.
- Customize your email message as needed
- Click Send