Resend a Welcome Email or Employee Activation Link
When a user is added to ShareFile, they are provided an activation link (by email or by a link generated and delivered by the creator). If the newly created user does not access that activation link within 30 days, a new activation link must be sent. When resending an activation link, the previous activation link is deactivated.

To resend the Welcome Email containing the activation link:

  1. People > Resend Welcome Emails (For customers that haven’t been updated to the New ShareFile, this page is located under Manage Users) 
  2. Enter your user’s email address or name to add them to the To field, or select them from the Address Book.
  3. Customize your email message as needed
  4. Click Send

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