ServiceNow announced that it is expanding the scope of its alliance to include integration with a with Cloud pc service based on an instance of the Windows 365 virtual operating system. Microsoft developed the operating system to make it easier to access applications and files stored in the cloud.
Thanks to an integration developed jointly by the two companies, IT teams that introduced ServiceNow’s IT service management (ITSM) platform can now support Windows 365 users through the Microsoft Teams collaboration service.
Windows 365 uses application virtualization to create what Microsoft calls the Cloud pc This makes it easier for end users to work from anywhere. Windows 365 is offered together with an existing Azure Virtual Desktop service that Microsoft is already providing. Application virtualization of virtual desktops is not a new idea, but Microsoft is trying to move the consumption of as many applications as possible to the cloud.