LAS VEGAS — ServiceNow’s AI Control Tower strengthens enterprise governance controls and reflects AI ROI, but industry experts said enterprises still need to see more real-world value demonstrations to get off the sidelines with AI agents.
AI Control Tower will absorb some features that ServiceNow rolled out with its AI Agent Orchestrator earlier this year, such as AI ROI reporting and correlation between AI usage and business performance metrics. Going forward, technical and…
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https://www.techtarget.com/searchitoperations/news/366623676/ServiceNow-expands-AI-governance-emphasizes-ROI
