SAP is working with Vonage to expand the reach of its AI agents and automate more of the enterprise.
The collaboration combines SAP Business Technology Platform (SAP BTP) and Business AI with Vonage’s CPaaS portfolio.
In bringing these technologies together, the companies hope to create next-generation AI agents that cross systems and automate more multistep enterprise processes.
That’s according to Philipp Herzig, CTO & Chief AI Officer at SAP,…
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https://www.cxtoday.com/crm/sap-taps-vonage-to-blend-ai-agents-and-cpaas/
