Salesforce’s head of talent growth and development shares how the tech giant is training its 72,000 employees on agentic AI

AI agents have been all the rage in HR tech lately.

No clue what we’re talking about? Agentic AI is essentially AI technology that can complete tasks without prompts from humans. Many HR tech giants, including Oracle, Workday, and ServiceNow, have been betting big on the technology.

Salesforce unveiled its autonomous Agentforce in September. It can be used externally and internally, “out of the box” or customized. HR Brew caught up with Lori Castillo Martinez, Salesforce’s EVP of…

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https://www.hr-brew.com/stories/2025/03/04/salesforce-ai-agents-reskilling

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