Agentforce, part of the Salesforce platform that helps clients build artificial intelligence agents, entered the education sector this week with its launch at Unity Environmental University in Maine. The school’s proprietary AI agent, named “Una,” is the first use of Agentforce at a U.S. university, according to a news release today.
Compared to AI chatbots, AI agents like Una are more proactive and have more…
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https://www.govtech.com/education/higher-ed/salesforce-launches-ai-agent-at-unity-environmental-university
