Rimini Street, a global provider of enterprise software support, has announced the availability of comprehensive support, security, and consulting services for VMware products. This move comes in response to demands from perpetually-licensed VMware customers who are facing significant annual fee increases from VMware. Rimini Street’s services for VMware provide these customers with an alternative annual support program that allows them to continue running their current systems with guaranteed priority support response from engineers 24/7/365.
The standard pricing for Rimini Street Support for VMware products is similar to the current support fees paid by perpetual licensees to VMware. This offering gives organizations a way to extend the useful life of their VMware perpetual licenses while they analyze VMware‘s new subscription-based licensing model and decide on the best path forward for their infrastructure.
Rimini Street’s services for VMware include Rimini Support, Rimini Protect, and Rimini Consult. Rimini Support provides global 24/7/365 support with dedicated services for configuration, performance, installation, and customization, along with a guaranteed 10-minute response time for critical cases. Rimini Protect offers proactive security protection against known and unknown threats, while Rimini Consult provides expert consulting services to help customers align their technology strategy with business objectives.
Rimini Street’s expansion into support services for VMware products reflects the company’s commitment to providing innovative solutions that help organizations maximize the ROI of their IT investments. By offering an alternative to VMware‘s new licensing model, Rimini Street gives customers the flexibility to make critical infrastructure decisions while receiving premium support for their existing VMware infrastructure.
Overall, Rimini Street’s support services for VMware products aim to address the changing market needs of organizations worldwide and provide a cost-effective solution for perpetually-licensed VMware customers. With a focus on delivering mission-critical services and expertise, Rimini Street is positioned to help customers navigate the evolving landscape of enterprise software support and make informed decisions about their technology investments.
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