Rimini Street, a global provider of enterprise software support and services, has announced the global launch of Rimini Support, Rimini Protect, and Rimini Consult for VMware products. The new offerings aim to provide VMware perpetual license customers with an alternative support program to navigate through changes imposed by VMware. By choosing Rimini Support for VMware, organizations can buy time and extend the life of their current VMware infrastructure, allowing them to make critical decisions about their virtualization platform in the future.
Rimini Street’s services for VMware include premium global support, proactive security protection, and expert consulting services. The support program offers dedicated support services, a primary support engineer with extensive experience, and a guaranteed 10-minute response time for critical cases. Rimini Protect provides security protection against known and unknown threats and vulnerabilities, while Rimini Consult offers consulting services to align technology strategy with business goals.
Customers like JSR Corporation have expressed excitement about the opportunity to extend the lifespan of their existing VMware products through Rimini Street’s support services. The company’s innovative solutions aim to help businesses maximize the ROI and lifespan of their IT investments while providing a trusted alternative to VMware‘s tactics of moving customers to the cloud.
Rimini Street’s expansion of support services to include VMware products comes as a response to changing market needs and the demand for alternatives to traditional vendor support. The company, known for its expertise in providing business-critical services, aims to help customers navigate through challenges and make informed decisions about their IT infrastructure.
Overall, Rimini Street’s offerings for VMware products provide a comprehensive and unique support program designed to help customers continue to leverage their current VMware infrastructure while receiving best-in-class support services at an affordable price. By giving organizations the time and support they need to make critical infrastructure decisions, Rimini Street aims to help customers achieve better business results and reallocate resources for innovation.
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