UnitedHealth Group is reportedly increasing its use of artificial intelligence across its business.
The company has 1,000 AI applications in production, The Wall Street Journal reported Monday (May 5). It uses the technology in its insurance, health delivery and pharmacy divisions.
UnitedHealth’s AI transcribes conversations from clinician visits, summarizes data, processes claims and controls customer-facing chatbots. In addition, roughly 20,000 of the company’s engineers…
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https://www.pymnts.com/news/artificial-intelligence/2025/unitedhealth-has-1000-ai-applications-production/