IBM Security’s QRadar cybersecurity product line is being sold to Palo Alto Networks in a surprise move that has left customers wondering how it will affect their services. IBM had been actively developing QRadar, including integrating generative AI capabilities and launching new products like the QRadar Suite. The sale to Palo Alto means that customers using QRadar SaaS will have to migrate to Palo Alto’s Cortex XSIAM platform, while on-premises customers will continue to receive support from IBM with a no-cost migration option available. Analysts warn that customers will need to evaluate the compatibility of Palo Alto’s offerings with their infrastructure and security needs, and prepare for a migration project soon. The deal may be beneficial for IBM in the long term as it focuses on hybrid multi-cloud and AI, but it comes as a surprise given the investments in QRadar in recent years. Palo Alto will also benefit from the acquisition as it aligns with their platform strategy. MSPs and MSSPs could capitalize on the changes by winning over customers who are unhappy with the deal, but existing customers may be hesitant to switch due to the integration with IBM and Palo Alto’s efforts to retain them. The IBM-Palo Alto agreement will establish a joint SOC and make IBM Consulting a preferred MSSP for Palo Alto clients, with IBM experts using watsonx, IT automation, and threat intelligence to drive growth. No price was disclosed for the transaction, but both companies are optimistic about the future opportunities.
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