Dave Levy heads the US government, nonprofits, and healthcare at Amazon Web Services (AWS). Prior to joining AWS in 2017, he led Apple’s US government business. He also chairs the Space and Procurement Council of the US Chamber of Commerce, serves on the boards of the Professional Services Council and Fairview Medical, and serves on the innovation and research committee of the National Medical Center for Children in Washington, DC
Part of successful leadership begins with listening. Just before the pandemic, I went on a 100-day listening tour to hear directly from federal agencies about their aspirations, challenges, and the implications for the performance of their duties. Two issues came up repeatedly.
First was the challenge of …