Oracle’s new AI bank agents accelerate credit decisions and reduce call times

Enables retail banks to improve customer experience and operational efficiency, positioning themselves for leadership in the new landscape of intelligent, AI-powered banking

NEW YORK, February 3, 2026 /PRNewswire/ – Oracle Financial Services Summit – Oracle Financial Services is transforming banking with an enterprise-class suite of AI-powered applications, design tools, frameworks and pre-built AI agents. With these advances, banks can benefit from intelligent conversational interfaces and autonomous AI agents. These capabilities enable financial institutions to better understand and anticipate customers’ changing needs and provide a highly personalized service, regardless of whether the customer banks online, via a mobile device or in a branch.

Oracle’s agent platform provides financial institutions with the essential foundations for building a truly intelligent next-generation solution.