Oracle adds agentic AI to Fusion Cloud CX

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Aiming to deliver end-to-end service automation, Oracle on Wednesday unveiled new agentic AI capabilities for Oracle Fusion Cloud Service and Oracle Fusion Field Service. Oracle said the new AI-driven workflows will help service teams…

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https://www.cio.com/article/3552911/oracle-adds-agentic-ai-to-fusion-cloud-cx.html