Optus boss Kelly Bayer Rosmarin says customers affected nationwide outage ‘don’t want’ financial credit

Cash compensation is looking unlikely for Optus customers left in the lurch amid the telco’s chaotic outage last week, with under-fire chief executive Kelly Bayer Rosmarin knocking back the prospect of a refund.

Ms Bayer Rosmarin made the comments during a private briefing to investors the day after Optus’ services went down for more than 10 hours on Wednesday last week, causing chaos across the country.