Ooredoo, a Qatari telecommunications company, has recently made two significant service-related announcements. The first is a strategic partnership with airline Qatar Airways and Nutanix, a leader in hybrid multi-cloud computing. This collaboration aims to develop a cutting-edge hybrid multi-cloud environment for Qatar Airways, enabling the airline to enhance its customer experience and commercial performance through next-generation applications. The partnership will leverage the Nutanix Cloud Platform, offering a consistent cloud operating model with a single platform for running applications and managing data across diverse environments. This will provide Qatar Airways with scalability, allowing the airline to adjust its resources in real-time based on demand, ultimately improving performance and reducing costs.
Additionally, Ooredoo Qatar has expanded its partnership with Netcracker Technology, a digital transformation specialist, to enhance its own CRM offering. This collaboration will involve managed services for Ooredoo’s revenue management and CRM solutions, supporting both B2C and B2B customers in various sectors, such as telecoms, ICT, IoT, and cloud services. The partnership will also extend to industries like fintech and entertainment, allowing Ooredoo to focus on empowering its customers by providing a superior experience with simplified interactions and touchpoints.
Overall, these partnerships signify Ooredoo’s commitment to innovation and improving service offerings for both its clients and its own operations. By collaborating with industry leaders like Nutanix and Netcracker, Ooredoo aims to stay at the forefront of technology and provide cutting-edge solutions to meet the evolving needs of its customers across various sectors. Through these strategic alliances, Ooredoo is poised to enhance customer experiences, drive operational efficiency, and drive growth in key industries such as telecommunications, aviation, and digital services.
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https://developingtelecoms.com/telecom-technology/oss-service-management/16740-ooredoo-qatar-announces-deals-with-nutanix-and-netcracker.html
