By Daniel Howley
Publication Date: 2026-05-05 17:00:00
Nvidia (NVDA) and ServiceNow (NOW) are joining together to launch ServiceNow’s new Project Arc, an enterprise AI agent similar to the popular OpenClaw platform that lives on users’ desktops rather than in the cloud.
Desktop-based AI agents benefit from having access to all of the content on a user’s machine without having to access the web. OpenClaw, which launched in November, helped popularize the format and quickly gained traction around the globe.
Now that so many people use desktop-based agents, companies have to decide whether they want to allow their employees access to the technology or cut them off entirely.
That’s because while desktop agents can prove incredibly helpful and efficient, they also carry the risk of accidentally uploading proprietary content to the web or taking actions on their own that could delete huge amounts of data.
That’s where ServiceNow says Project Arc comes in.
“We went and built our own AI agent for the desktop that can write code that can run these long-running processes in the background, but we needed a way to secure that,” explained Jon Sigler, executive vice president and general manager for AI Platform at ServiceNow. “And in comes Nvidia … they have something called OpenShell, and that allowed us…