No Jitter Roll: Twilio Launched a Bevy of CustomerAI Products, Emplifi Debuts Unified Analytics, Gupshup Intros Domain-specific LLMs, VMware and NVIDIA Partner to Provide Gen AI Platform


Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week, NJR highlights Twilio’s launch of multiple CustomerAI products across its CX, personalization, voice and marketing solutions, including the incorporation of generative AI; Emplifi announced a unified analytics component to provide a single view of business and customer data; the conversational messaging platform Gupshup introduced domain-specific LLMs for…



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