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  • NIB uses AI to reduce call center work by 60 percent

NIB uses AI to reduce call center work by 60 percent

vm_adminDecember 12, 2025
NIB uses AI to reduce call center work by 60 percent

By theaustralian.com.au
Publication Date: 2025-12-11 20:06:00

Australia can increase healthcare productivity and competitiveness, but the to-do list is long and difficult, says NIB boss Ed Close.

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