By Oracle
Publication Date: 2026-03-18 11:45:00
Oracle Simphony POS provides management and employees with real-time, branded answers to common technical questions to help them work more efficiently
CHICAGO, March 18, 2026 /PRNewswire/ — Oracle Restaurants Summit – Oracle announced new ones today Intelligent assistant skills in Oracle Simphony Cloud Point of Sale (POS). The embedded, generative AI assistant helps restaurant teams resolve common technical and operational issues faster with self-service suggestions. With this real-time intelligence tailored to each brand’s policies, restaurants can increase efficiency, resolve issues faster, and reduce the need for external support calls and interventions.
Smarter, faster frontline support
Designed to be easy to read and contextual, users can ask support questions such as: B. “Why isn’t the printer at work working?” or “Why can’t I log in to Simphony?” Employees can receive immediate, actionable answers, informed by…
