As businesses strive to meet future goals, it is crucial to adopt a flexible order management system (OMS) that allows for modernization and growth at a controlled pace. According to IBM IBV research, 85% of executives see modernizing applications and data as vital for business strategy, but only 27% have modernized necessary workflows fully. Gartner suggests a continuous modernization approach to lessen disruption while achieving benefits like innovation, compliance, cost reduction, and competitive advantage.
IBM Sterling Order and Fulfillment Suite aids in modernization through improved user experience, faster integrations, business agility, AI, analytics, and flexible cloud options. Three key domains to align modernization with business objectives include hybrid design, composable design, and simple design.
Hybrid by design emphasizes aligning hybrid cloud strategies with long-term priorities to unlock value incrementally, ensuring a consistent experience across various environments. Composable by design capitalizes on a service-oriented architecture to create a customizable OMS platform. Simplicity by design supports clarity, efficiency, reliability, and cost-effectiveness to streamline business processes and enhance user experiences.
Tools like IBM’s stores and call center solutions empower employees with digital tools, enhancing store operations, standardizing tasks, and improving customer satisfaction. Modernizing applications typically occurs in three stages: early, intermediate, and final stages. Generative AI can accelerate modernization by reducing application transformation time and simplifying workload migration.
In conclusion, application modernization is a significant undertaking, but with IBM’s assistance, the process can be streamlined and optimized. By leveraging assessment tools, methodologies, and programs, organizations can embark on their modernization journey and improve their order fulfillment operations.
Article Source
https://www.ibm.com/blog/map-your-journey-to-ibm-sterling-order-management-modernization-in-3-stages/