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Microsoft’s own ToS calls Copilot ‘entertainment only’ amid adoption slump

Microsoft’s own ToS calls Copilot ‘entertainment only’ amid adoption slump

By Allison Steffens Herrera
Publication Date: 2026-04-05 10:58:00

In short: Microsoft has spent billions building Copilot into every corner of its product lineup, pitching it as an indispensable AI co-worker. Its own Terms of Use tell a different story. A clause quietly buried in the document labels Copilot “for entertainment purposes only” and warns users not to rely on it for important advice. The gap between the marketing and the fine print has drawn fresh scrutiny as adoption figures reveal that fewer than one in 30 eligible users is actually paying for the tool.

Somewhere between Satya Nadella’s earnings calls and the product pages promising to “transform the way you work,” Microsoft inserted a sentence into Copilot’s Terms of Use that reads rather differently from the rest of its AI pitch. Updated in October 2025 and surfacing widely in early April 2026, the clause appears under a section in bold capital letters labelled “IMPORTANT DISCLOSURES & WARNINGS.” It says: “Copilot is for…

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