Microsoft Teams went down for several hours on Monday, the third major outage experienced by Microsoft’s services in the latest 30 days.
The software giant, however, hasn’t provided any specifics on why users weren’t able to access Microsoft Teams, despite actually acknowledging the issue on Twitter.
In a post in the admin center, Microsoft said that some users were able to connect to the service on mobile devices.
“Users may see an “Oops! Something went wrong…” page when attempting to access the Microsoft Teams service via the desktop client. Web users will receive an error, “500 Internal Server Error.” While we’re focused on remediation, users may be able to access the service using the Teams client on a mobile device,” the company explained.
Most problems experienced in the United States
Users in the United States were the ones mainly impacted by the problem, with Microsoft explaining that it tried various fixes.
“We’ve rolled back an incremental build deployed last week, however, this has not provided any remediation,” the company said in an update on the admin page.
Microsoft eventually fixed the outage and Microsoft Teams is now working as expected, though the company has once again avoided to provide any specifics on what exactly went wrong.
In late January, Microsoft Office 365 went down for several hours. A second outage happened only a few days later when both Xbox One and Xbox Live became unavailable for users in the United States and in several other regions.
At the time of writing this article, everything is running normally, and I’m not seeing any issues with Microsoft Teams. DownDetector also suggests that Microsoft successfully resolved all problems reported on Monday, and the outage map only indicates isolated connectivity issues in a few regions across the world.