By PYMNTS
Publication Date: 2026-10-01 20:12:00
Microsoft has launched three new artificial intelligence models that can be used to power customer service agents, multilingual assistants, interactive learning experiences and live captions and voice-driven interfaces, according to a Thursday (Oct. 1) blog post.
“Together, they give developers more choice in how to build natural voice experiences,” Naomi Moneypenny, senior director of product development, Microsoft Foundry Models, said in the post.
One model, MAI-Transcribe-2-Streaming, turns live speech into text as it arrives. This model transcribes continuously across 60 languages, with automatic language detection, produces its first hypotheses within the low hundreds of milliseconds and commits to a stable transcript when the utterance ends, according to the post.
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