Microsoft says AI tools such as Copilot or ChatGPT are affecting critical thinking at work – staff using the technology encounter ‘long-term reliance and diminished independent problem-solving’

Using generative AI at work may impact the critical thinking skills of employees — and that’s according to Microsoft.

Researchers at Microsoft and Carnegie Mellon University surveyed 319 knowledge workers in an attempt to study the impact of generative AI at work, raising concerns about what the rise of the technology means for our brains.