By Sergiu Gatlan
Publication Date: 2026-03-16 13:14:00
Microsoft has removed the Samsung Galaxy Connect app from the Microsoft Store because it was causing issues on specific Samsung Galaxy Book 4 and desktop models running Windows 11.
This comes after the company said on Friday that it was investigating reports of app failures and users losing access to their C:\ drive on some Windows 11 systems.
“Users might encounter the error, ‘C:\ is not accessible – Access denied,’ which prevents access to files and blocks the launch of some applications including Outlook, Office apps, web browsers, system utilities and Quick Assist,” Microsoft explained.
The known issue impacts a wide range of Samsung Galaxy Book 4 and Samsung Desktop models running Windows 11, including NP750XGJ, NP750XGL, NP754XGJ, NP754XFG, NP754XGK, DM500SGA, DM500TDA, DM500TGA, and DM501SGA.
On affected devices, users have been experiencing problems launching apps, accessing files, or performing administrative tasks, and, in some cases, issues elevating…
