By Sergiu Gatlan
Publication Date: 2026-02-13 09:31:00
Microsoft has fixed a known issue causing its Family Safety parental control service to block Windows users from launching Google Chrome and other web browsers.
Family Safety helps parents monitor their children’s activity and provides screen time management, app controls, communication monitoring, content filtering, location tracking, and activity reports.
Microsoft acknowledged the bug in late June 2025 after widespread reports that users were unable to launch Google Chrome on their PCs or experienced the web browser randomly crashing on devices running Windows 10 22H2 and Windows 11 22H2 or later.
As explained at the time, the issue is caused by Family Safety’s web filtering tool, which prompts children to ask their parents for approval to use other browsers. However, the bug also causes Family Safety to block new versions of previously approved web browsers, inadvertently preventing them from launching or causing them to shut down unexpectedly.
“The…