By Bram Berkowitz, The Motley Fool
Publication Date: 2026-02-09 23:05:00
For years, investors have tried to figure out how many users are actually paying for a product that is at the center of Microsoft’s artificial intelligence strategy.
For the first time ever, Microsoft (MSFT +3.24%) revealed key metrics for its Copilot artificial intelligence (AI) chatbot and assistant, a critical piece of the large conglomerate’s AI strategy and somewhat viewed as a competitor to other chatbots like OpenAI’s ChatGPT. Investors have long tried to understand how well Copilot is resonating among customers and whether it can truly be one of the main AI chatbots. Metrics revealed about Copilot were shocking in more ways than one.
What is Copilot?
As described on Microsoft’s website, “Copilot is a conversational, AI-powered assistant that helps boost productivity and streamline workflows by offering contextual assistance, automating routine tasks, and analyzing data.” Examples of tasks that Copilot can execute include drafting presentations and reports by generating…