By Francesca Roche
Publication Date: 2025-11-20 09:32:00
Microsoft has begun its focus on expanding agentic AI across its systems, adding AI capabilities to improve customer productivity.
At Microsoft Ignite 2025, the tech giant announced its plans to transform how it implements AI and how to improve general productivity.
Microsoft has offered various AI agents for specific systems and companies for personalized success.
Microsoft Copilot 365
Within Office 365, Copilot acts as an assistant to support teams in preparing and managing their communications smoothly, working separately across each application to reduce overall preparation times.
In Outlook, Copilot can organize a user’s inbox from high volumes of emails to summarized and highlighted information that needs immediate attention, as well as gather any information relevant to the user’s current task for quick response times and correct information gathered.
In Word, customers can utilize Copilot’s assistance with drafting and…