By Matt Binder
Publication Date: 2026-01-22 22:24:00
Updated at 6:15 p.m. ET on Jan. 22: Microsoft shared a new update on its recovery efforts Thursday evening.
On the Microsoft 365 status page, the company wrote: “We’re carefully rebalancing traffic across all affected infrastructure in the region, while monitoring the corresponding health telemetry, to ensure the environment enters into a balanced state as our remediation efforts continue. We’re proceeding as quickly as possible and this incremental approach will also help us identify whether any additional actions may be required to ensure longstanding recovery.”
As of this writing, there is still an active alert for Microsoft 365: “Users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services.”
Microsoft 365 services, including Outlook, are experiencing heavy downtime today. Users have been reporting outages since the afternoon on social media and on Downdetector.
“Users may…