Microsoft 365 license check bug blocks desktop app downloads

​Microsoft is investigating and working to resolve a known issue that prevents customers from downloading Microsoft 365 desktop apps from the Microsoft 365 homepage.

As detailed in a Wednesday incident report (OP1192004) seen by BleepingComputer, this bug has been impacting users since November 2nd, causing Office Client issues for affected customers.

Microsoft has already developed and is now testing a fix to address the issue and added that it will provide an update on progress by 6:30 PM UTC later today.

While it noted that the bug may affect any user who attempts to download Microsoft 365 desktop apps, it has not yet provided more details on the extent of the problem.

However, when it acknowledged the issue this morning, Microsoft tagged it as an incident, a designation used for critical service issues that usually involve noticeable user impact.

“Our analysis of the components of Microsoft 365 infrastructure, as well as recently deployed changes, identified that…