‘No fault’ policy
And he introduced a “no-fault” policy — where failed projects weren’t punished but seen as fuel for learning.
Then, the real magic happened.
-
Innovation exploded.
-
Patent applications surged by 27%.
-
Employees logged over 33…
Article Source
https://gulfnews.com/special-reports/live-every-day-ready-to-be-fired-ibms-dramatic-comeback-1.500036878